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How We Handle the Information We Gather When You Visit Our Web Site The type of information that we receive from your visit to our Web sites depends upon what you do when visiting our sites. We use this information to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors. Child Privacy – All Emeryville Properties (Hereafter "AEP") values the privacy and protection of children in the use of its Web site. We adhere to the privacy policies stated below in dealing with children 13 years and younger and for all visitors to AEP Web site. (for more information see "Children's Online Privacy Protection Act of 1998.") It is the policy of AEP that we will not obtain personal identifying information about you when you visit our Web site, unless you choose to provide the information to us (for example, through a questionnaire in which you willingly provide such information, or in which you are requesting a publication or other information to be transmitted to you by AEP). Identification for Law Enforcement or Unauthorized Use - The only time that we will attempt to identify individual users or to share any information we receive with any parties outside of AEP is (1) in the course of officially authorized law enforcement investigations or (2) in the event of a suspected attempt to deliberately circumvent our system's security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers). Web Server Activity - Like most Web servers on the Internet, AEP's servers collect and store within Web access logs all of the information that your Web browser sends when it requests a Web page, including: - the name, domain, and numerical internet address of the host computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet; - the date and time you accessed our site; - the Internet address of the Web page that you came from; - the page you requested from our site and the number of characters sent to your computer; and - the information your Web browser software sends as its so-called "User Agent," which typically identifies the browser software and may also indicate the operating system used in your personal computer and the type of computer. It is impossible to determine the actual identity of an individual user from this information. The logs are periodically summarized and analyzed to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness. Monthly extracts of the log files are archived and stored offline at our discretion for an indefinite period of time. Some statistical summaries derived from these data may be retained online or offline at our discretion for an indefinite period of time. Cookies - Some applications may save a "cookie" on your computer's hard disk to provide a temporary history of actions taken. A common example is the tracking of items placed in an online "shopping basket." We do not retain any record of "cookies" beyond what is necessary for running the application. E-Mail or Web Forms - When you send us personal identifying information by contacting us via e-mail (that is, in a message containing a question or comment) or by filling out a form that e-mails us this information, we use it to respond to your requests. We do not retain or distribute lists of e-mail addresses to any parties outside of AEP. Information collected via e-mail or Web form will be retained at our discretion in a readable form for as long as necessary to complete our response. Online Surveys - When you voluntarily provide us with personal information as part of an online survey, we use it to perform various quantitative and qualitative analyses to improve customer service and satisfaction. You are under no obligation to participate in such surveys. Non-participation will not inhibit your use of our Web site in any way. If you provided the information to us in error, you may request its removal at any time. Information collected via online surveys may be retained at our discretion for an indefinite period of time. Ordering Products/Services Online - When you voluntarily provide us with personal information such as name, shipping and billing address, and credit card number when ordering products or services online, we use the information to fulfill your order. Site Security - To provide site security and to ensure that this service remains available to all users, our computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this Web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Information may also be used for authorized law enforcement investigations. Contact - If you have questions on AEP’s privacy or information technology security, contact: Privacy at All Emeryville Properties 1400-A Powell St. Emeryville, CA 94608
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